Privacy Policy

At LaamLooks, your privacy is our priority. We are committed to protecting the personal information you share with us and ensuring that your shopping experience is secure and trustworthy.

🔐 1. Information We Collect

When you use our website or make a purchase, we may collect the following:

  • Personal Details: Name, email address, mobile number, and delivery address

  • Payment Info:  if selected online payments we may request but Credit/debit card details (processed securely via our payment gateway – we do not store your card details)

  • Order History: Products viewed, added to cart, and purchased

  • Device & Usage Data: IP address, browser type, time zone, and browsing behavior via cookies

🛍️ 2. How We Use Your Information

We collect your information to:

  • Fulfill and deliver your orders

  • Provide customer support

  • Process payments and refunds

  • Send order confirmations, updates, or promotional offers (with your consent)

  • Improve website experience and product selection

📦 3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Shipping partners for delivery of your orders

  • Payment gateways for processing transactions

  • Shopify platform (our store host) and other essential third-party service providers

  • Legal authorities, if required by UAE law

📧 4. Marketing Communication

With your permission, we may send emails, SMS, or WhatsApp updates about new arrivals, sales, and Eid or seasonal offers.

  • You can opt out anytime by clicking “Unsubscribe” or messaging "Stop" via WhatsApp.

🍪 5. Cookies & Tracking

We use cookies to:

  • Remember items in your cart

  • Analyze website traffic and user behavior

  • Customize your shopping experience

You can disable cookies in your browser settings, though it may affect site functionality.

🇦🇪 6. UAE Data Protection Compliance

We comply with UAE Personal Data Protection Law (PDPL) and handle your data with care, confidentiality, and respect.

👶 7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

🛠️ 8. Your Rights

You have the right to:

  • Access the personal data we hold

  • Request correction or deletion of your data

  • Withdraw consent for marketing at any time

Contact us at 📧 support@laamlooks.com or 📞 [Insert Phone] to make a request.

🔄 9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with a revised effective date.

📞 10. Contact Us

For questions or concerns about this privacy policy or your personal data:

LaamLooks
Email: laamlooks@gmail.com
Location: UAE (Online Store)